São Paulo – May 2024 Auvo, a complete management platform for field teams, confirms its presence at Exposec 2024 and presents an innovation to the fair's audience: Auvo Chat. This is a new customer service module designed to provide managers and technicians with integrated communication with their clients. Among its key differentiators is the centralization of the main communication tools such as WhatsApp, Webchat, Messenger, and Instagram in one place. This eliminates the need to manage each tool separately and the possibility of forgetting or delaying service responses.
Another advantage that helps speed up service is that it's possible to schedule visits, send quotes, and open service tickets directly from the platform.
Furthermore, Auvo Chat speeds up initial contact, personalizes communication, increases productivity, and can be used to support sales generation via WhatsApp.
“Exposec is the perfect environment to carry out this launch, as it is an event geared towards the electronic security audience, one of the main sectors we serve. This sector moved more than R$1.4 billion in Brazil alone and grew approximately 131%,” says Gabriel Rodrigues – CEO of Auvo. “We have a sea of possibilities, an excellent opportunity to become a reference in the security sector and reinforce our leadership in the national and Latin American market,” he adds.
This new development reinforces Auvo's commitment to offering innovative solutions for the electronic security market, further highlighting its presence at Exposec 2024. The booth is designed to provide an immersive experience for visitors, where they can learn firsthand about the solutions offered by the company, which provides total control of operations in real time, from route planning and team location monitoring to business financial management.
Companies benefit from increased operational efficiency, reduced costs, and the offering of high-quality service. The fair, organized by Fiera Milano Brasil and produced by Abese, is recognized as the only event in Brazil to bring together the latest technologies, products, and services for the security sector, providing a conducive environment for business generation and networking.
About Auvo
Auvo, a leading company in software solutions for the efficient management of external teams, was founded in 2015 by visionary entrepreneurs in Goiânia. It stands out among the 200 fastest-growing companies in Brazil in the 2022 Exame Business Expansion Ranking, and was selected by Endeavor for its scale-up program.
With a team of 140 employees, it serves more than 5,000 companies, simplifying the daily operations of various sectors. It currently has a base of over 64,000 active users in 16 countries. Its purpose is to simplify the daily operations of equipment installation and maintenance professionals through innovative software that offers features such as work orders, digital completion of visit reports, and...
Detailed control of maintenance history, providing agility and control to the external management team in an integrated manner.
Auvo's success is a result of its dedication to innovation, customer focus, and strategic partnerships, ensuring the best service to manage operations efficiently. Furthermore, the continuous development of its employees creates a stimulating environment that fosters professional growth.
To maintain its leadership in the field service management market and expand its presence in Latin America, the company implemented several strategies focused on customer centricity, market expansion, partnerships, and continuous improvement.
